FAQ:

If you have any other questions that are not listed here, please feel free to contact us with those concerns.

Here are some common questions.

Are deposits required to book a picnic?

We require a $150 deposit to hold your event date. This deposit is in addition to the price of the event. This deposit serves as a bond and will be returned in full to you once we have packed up your picnic and confirmed that all items are still in their original undamaged condition.

Are Rainchecks or Rain Dates available?

Rainchecks are available for emergencies and inclement weather. The Deposit is kept, and client is able to choose another date. We will notify you via email or phone and will reschedule.

What is the cancellation process?

Cancellations must be made prior to 48 hours before the picnic reservation to have the deposit refunded. Clients will be able to reschedule another date. All deposits will be kept if the cancellation is made within 48 hours of the reservation date.

What if items are damaged or break?

We are happy to clean up after you, that’s part of our services. However, if there is irreparable damage to our equipment, an additional fee will apply to replace the item and the deposit will not be returned.